Careers
Time to hit the open road
Shift To NorfhFleet Careers Mode
- Finding out required key roles and successful identification of resources for succession planning
- Identify the training needs and organize in/out house training against requirement
- Coordinate initial induction training
- Employee motivation activities and coordination of employee engagement activities
- Completion of periodical reviews
- Documentation of different types of training and expenses incurred by an employee regarding his training
- Arranging and conducting interviews/initials screening the candidates coordinating in recruitment
- Resolve grievances or queries that any of the employees have. Escalate to the right level depending on the nature of the grievances or issues.
- Interaction with employees and taking measures to increase employee satisfaction.
- Engage with employees on a regular basis to understand the motivation levels of people in the organization.
- Completion of employee engagement activity within the stipulated period of time.
- Successful completion of Ad-hoc activities assigned.
- Extending courteous reception to customers
- Establish the complaints in the vehicle after a road test
- Provide reasonable time and cost estimates for repairs
- Job allocation to supervisors and monitoring of workflow
- Regular update to customers on the status of job
- Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
- Explain the cost of repairs to clarify the chargeable and free-of-cost jobs carried out
- Ensure the vehicle is delivered to the satisfaction of the customer
- Collect post-service feedback and carry out any corrective measures if Required
- Advanced service booking based on existing workshop load and available Resources
- Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
- Inform the customer of the ‘value-added services available through the workshop
- Should have a valid driving license.
- Age – Below 40
- To Identify and establish contact with potential customers proactively
- Maintaining contact with new and existing customers to advertise product sales and deliver a detailed account strategy
- Responding to sales inquiries from new and existing customers.
- Meeting annual/monthly sales goals and targets
- Delivering presentations of the company products & product Demos at customer sites, exhibitions etc.
- Maintaining the company’s contact database management with up-to-date contact, accurate and activity details
- Providing feedback to potential customers and members to enhance product functioning and the service delivery
- Ensuring effective internal communication within the Sales, Marketing team and Customer Support and across the company
- Monitoring and reporting the potential collaborators and competitor activities and identifying business threats and opportunities